ZES Consulting · UEN 53395413D+65 8901 2255 · nachi@zesconsulting.com

Digital and AI for SMEs in Singapore

Start with the work.

We map how the work runs, then set up the systems, automation and websites that help your team. ZES is an ISO and bizSAFE consultancy first; we take on digital and AI projects for existing clients and for EDGE-supported projects.

Talk to a Consultant How we take on digital work

We reply within one working day with the next step.

Nachi Leong · PSCMC (TÜV SÜD) · Process Redesign · Since 2014

How we take on digital work

We take on digital work for existing clients first.
We also take on EDGE-supported digital projects.
We map the process before selecting tools.

AI and process redesign

Start with the work that needs attention. Then decide where AI or automation helps.

AI Implementation for SMEs · We start with the work, then plan and implement workflows and provide staff training for Singapore SMEs.Digital process review · What a digital transformation consultant does for a 5 to 50 staff company.Business process automation · How a Singapore SME can choose the first process to automate and understand how a project runs.Business automation · Business automation for Singapore SMEs, including WhatsApp lead bots, bookkeeping and inventory sync.AI for service businesses · Five AI uses for Singapore aircon, plumbing and M&E contractors, from enquiries to servicing reminders.AI for manufacturing SMEs · Five AI uses for a Singapore factory, including quotes from drawings, job status and safety records.

Systems for daily work

Choose systems around the records, orders and follow-ups your team handles every day.

CRM implementation · How to set up a CRM, get staff using it and choose one for a small Singapore team.ERP for SMEs · What an ERP does, when separate tools no longer fit, and what smaller Singapore companies can consider first.Order management systems · What an order management system does and when a spreadsheet stops being enough for a small business.WhatsApp automation · What to automate on WhatsApp Business, including chatbot or assisted reply choices for an SME.Synology NAS setup · We build and install a Synology NAS for files and CCTV after working out which records you must keep.

Web and Shopify

Build, improve or move the website and store your customers use.

Web design and development · Web design, Shopify development and graphic design for Singapore SMEs, handled by one person from start to finish.Web design · Web design in Singapore for SMEs, with a mobile-first site, enquiry paths and tracking.Shopify developer · Shopify developer work in Singapore for theme customisation, new sections, app setup, speed work and integrations.Shopify migration · Move a WooCommerce, Wix or custom store to Shopify, with products, content and URLs migrated by one consultant.

Grants for digital projects

Check the grant route before starting a digital project or paying for work.

EDGE Grant guide · The EDGE grant is open. Digital activities can receive up to 50% support for SMEs, with a S$100,000 yearly cap.SME grants · Singapore SME grants for automation, digitalisation, standards and growth, including what to apply for now.EDGE strategy and branding · Growth strategy and international branding under the EDGE grant in Singapore.PSG Grant update · The PSG grant closed on 29 September 2026. Eligible software and automation projects now go through EDGE.EDG Grant update · EDG closed on 29 September 2026. Ongoing projects continue and new projects go through EDGE.

Guides

Read practical guidance before deciding what to change.

ISO 9001 automation guide · How process automation can provide ISO 9001 clause 10.3 evidence, with a log, SOP and audit examples.Choose a web designer · How to choose a web designer in Singapore, including questions to ask, quotes and what you must own.

Ready when you are

Talk through the work

Tell us what work needs attention, and we will discuss whether it fits.

Email: nachi@zesconsulting.com
Phone: +65 8901 2255